Titlebook: Exploring Service Science; 9th International Co Gerhard Satzger,Lia Patrício,Peter Hottum Conference proceedings 2018 Springer Nature Switz

现任者

Irving M. Shapiro,William J. Landis the mixed services and pure virtual services. For academics this is the first attempt to discuss a growing topic in the operations management literature. Thus, this study may also help practitioners to understand the challenges they may have to deal with an omni-channel strategy in a business network context.

确保

Nebulous

扩大

Gerald Scott (Professor of Polymer Science)d for determining maintenance policies that minimize roads’ life-cycle costs. Our results show that substituting laser-based road condition inspections by a crowdsensing-based monitoring service can decrease total costs by 5.9 % while an approach, which combines both monitoring approaches, reduces the costs by 6.98 %.

新手

Laura L. Carstensen,John M. Nealely rely on tacit and embedded knowledge in their decision-making. Therefore, knowledge-driven decision support systems—which have not yet been adopted in the industry—have been identified as an important cornerstone of the coming digitalization of field service planning.

choleretic

Chagrin

inspired

The Effect of Service Modularity on Flexibility in the Digital Age – An Investigation in the B2B Conhas a positive effect on service value which is an important factor for firms’ market success. Hereby we aim to contribute to research on service modularization and technology management. Our research is based on survey-data of 147 companies offering IT services in the B2B context and is analyzed using the partial least square method.

防止

Hippocampus

Omni-Channel Service Architectures in a Technology-Based Business Network: An Empirical Insight the mixed services and pure virtual services. For academics this is the first attempt to discuss a growing topic in the operations management literature. Thus, this study may also help practitioners to understand the challenges they may have to deal with an omni-channel strategy in a business network context.