| 书目名称 | Case Studies in Service Innovation |
| 编辑 | Linda A. Macaulay,Ian Miles,Babis Theodoulidis |
| 视频video | |
| 概述 | Presents over twenty case studies drawn from practical experience.Demonstrates how success is measured, providing reader with tools for implementation.Organized around five themes with specific commen |
| 丛书名称 | Service Science: Research and Innovations in the Service Economy |
| 图书封面 |  |
| 描述 | .Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information. .The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innova |
| 出版日期 | Book 2012 |
| 关键词 | Business Model Innovation; Delivery processes; Innovation Management; Process Innovation; Service Innov |
| 版次 | 1 |
| doi | https://doi.org/10.1007/978-1-4614-1972-3 |
| isbn_softcover | 978-1-4899-9686-2 |
| isbn_ebook | 978-1-4614-1972-3Series ISSN 1865-4924 Series E-ISSN 1865-4932 |
| issn_series | 1865-4924 |
| copyright | Springer Science+Business Media New York 2012 |
发表于 2025-3-21 20:05:00
