Titlebook: Servitization in Industry; Gunter Lay Book 2014 Springer International Publishing Switzerland 2014 Customer Oriented Solutions.Industrial

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Strategies for Developing the Service Business in Manufacturing Companiesour different service strategies along the product-service-continuum and their organizational implications are described in detail. The chapter ends with some conclusions on the implications for managers.

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Avoiding the Overhead Cost Trap: Towards an Advanced Management Accounting Method for Servitized Firevels are adapted to the needs of servitized manufacturers. In summary, this chapter aims to present suitable management accounting methods and thereby support manufacturers in professionalising their service businesses.

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Photocopier Industry: At the Forefront of ServitizationXerox, pioneered the implementation of servitized business models and, over time, have developed considerable system-integration, application-development and consulting capabilities. Today, these companies integrate print needs within total ICT solutions and compete against system integrators, consu

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The Automotive Industry: Heading Towards Servitization in Turbulent Timesoduction plants and price competition in the sales of new vehicles. Services constitute the main means for original equipment manufacturers (OEMs), authorised dealers, and repair shops, as well as the independent actors, to survive and be profitable, thanks to the size and age of the vehicle fleet.

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Air Compressors or Compressed Air: Harvesting the Benefitsich is needed in their production processes. Because the application of air compressors for the production of compressed air is quite often not regarded as a core competence by these customer industries, the efficiency in the air compressors can usually be significantly improved. New business concep

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Machine Tool Industry: Beyond Tradition?panies that use machine tools for production. This chapter illustrates the findings of a research that was conducted at European level to assess the state of the art of servitization in the machine tool sector and to outline future challenges. Through quantitative research, five clusters of machine

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Chemical Industry: Servitization in Nichesndustry. Its strong B2B focus makes the chemical industry an interesting subject for analysis of the state-of-the-art servitization in this industry. Even more interest in the chemical industry’s servitization arises from the fact that United Nations Industrial Development Organization (UNIDO) is st