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Titlebook: Exploring Service Science; 9th International Co Gerhard Satzger,Lia Patrício,Peter Hottum Conference proceedings 2018 Springer Nature Switz

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Hopf Algebras and Galois Theory structural/system traits of SSS and the value co-creation therein, and how the achievement of a co-creative experience is effectively supportive of the SSS viability.. - This conceptual paper deepens two scientific propositions: (i) Are we able to distinguish between ‘structural’ and ‘system’ featu
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(Hopf) Bimonoids in Duoidal Categories,design characteristics are generally accepted for the digitized integration of machines, applications and surrounding components the inherent complexity and variety of interaction protocols, data formats and interdependencies of existing deployments in so called brownfield environments hampers the d
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https://doi.org/10.1007/978-94-011-3106-3n services fail more often than traditional industrial services or products within the first year on the market. In terms of market launch, their digital characteristics differ from traditional industrial services and thus need specific structures and actions, which companies currently lack. Therefo
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Conversion of Glycerol to Valuable Products methodologies for using data analytics systematically in an end-to-end process for designing services. Therefore, in this paper, we develop a conceptual approach covering the innovation funnel from idea generation to market deployment. In particular, we describe how qualitative approaches alternate
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Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterpmers in the co-development of advanced services. In terms of a practical contribution, our research suggests that employee-centric service innovation—the idea of utilizing front line employees as proxies of customers—is a viable strategy to mitigate the identified challenges.
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Open Innovation in Ecosystems – A Service Science Perspective on Open Innovationerformed in systems of weakly tied actors..The purpose of this paper is to broaden the perspective of research in open innovation and to advance the understanding of open innovation in ecosystems by combining insights from service science research with the concept of open innovation. Consequently, t
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