Titlebook: Electronic Government; 19th IFIP WG 8.5 Int Gabriela Viale Pereira,Marijn Janssen,Anneke Zuide Conference proceedings 2020 IFIP Internation

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The Role of Domain-Skills in Bureaucratic Service Encountershese encounters particularly important. Several skillsets for the use of online resources have been proposed in the general e-government literature. However, few empirical studies explore the experiences and strategies of citizens themselves related to the role of skills in their interaction with go

Concrete

Aligning Stakeholder Interests, Governance Requirements and Blockchain Design in Business and Governety of stakeholders with often conflicting interests. These conflicting interests can hamper the introduction and scaling-up of ICT-innovations that change their roles and authorities. We address one such innovation: the introduction of blockchain technologies in the B&G context. Who can govern data

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Approaches to Good Data Governance in Support of Public Sector Transformation Through Once-Onlyes not to ask citizens and companies to repeatedly provide information to the public authorities. Instead, public authorities shall share and re-use data among themselves in due respect of data protection regulation. The sharing and re-use of sensitive and non-sensitive data among public administrat

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Governance Challenges of Inter-organizational Digital Public Services Provisioning: A Case Study on ogether to realize integrated public services. This evolution poses challenges concerning the governance of public services. The purpose of this paper is to identify governance challenges in inter-organizational digital public service delivery. To do this, we investigated a case study that deals wit

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Lecture Notes in Computer Sciencehttp://image.papertrans.cn/e/image/306309.jpg

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https://doi.org/10.1007/978-3-030-57599-1artificial intelligence; data handling; data integration; databases; e-government; e-participation; hci; hu

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Alternatives for Designing IDL Interfaces,ortunities. The paper contributes through a problematization of the idea of utilizing digital opportunities and a conceptualization of this into the polarity of overexploitation vs. underexploitation of digital opportunities. It is based on a qualitative and diagnostic case study on the digitalizati

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