Titlebook: Chatbot Research and Design; Third International Asbjørn Følstad,Theo Araujo,Petter Bae Brandtzaeg Conference proceedings 2020 Springer Na

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0302-9743 in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions..The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaborat

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Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting V. Based on these two studies, we investigated whether the amount of CHV can be identified automatically. These findings could be used to design humanlike chatbots that use a natural and personal communication style like their human conversation partner.

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The Conversational Agent “Emoty” Perceived by People with Neurodevelopmental Disorders: Is It a Humait is perceived more like a machine, but for some others, it is more human-like. In this regard, we discussed some relevant points about gender, fallibility, interaction, and sensitivity of the agent, and we paved the ground towards a better understanding of the perception of people with NDD concern

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Gender Bias in Chatbot Designexplicitly or implicitly – designed to convey a specific gender. More specifically, most of the chatbots have female names, female-looking avatars, and are described as female chatbots. This is particularly evident in three application domains (i.e., branded conversations, customer service, and sale