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Titlebook: Chatbot Research and Design; Third International Asbjørn Følstad,Theo Araujo,Petter Bae Brandtzaeg Conference proceedings 2020 Springer Na

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楼主: Awkward
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An Approach for Ex-Post-Facto Analysis of Knowledge Graph-Driven Chatbots – The DBpedia Chatbote serving their intended purpose and catering to the needs of their users. Therefore, we present an approach to perform an ex-post-facto analysis over the logs of knowledge base-driven dialogue systems. Using the DBpedia Chatbot as our case study, we inspect three aspects of the interactions, (i) us
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Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting ting an engaging communication style (i.e., Conversational Human Voice (CHV); Kelleher .) which positively affects people’s perceptions of the organization. This communication style contributes to the effectiveness of online communication between organizations and customers (i.e., webcare), and is o
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Gender Bias in Chatbot Design harmful effects this can have on society. However, the report focuses primarily on voice-based conversational agents and the analysis did not include chatbots (i.e., text-based conversational agents). Since chatbots can also be gendered in their design, we used an automated gender analysis approach
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Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm forasking users to read text, click through links and type on the keyboard, the vision is to enable users to “speak to a website” and to obtain natural language, spoken feedback. The paper describes how state-of-the-art chatbot technology can enable a dialog between the user and the website, proposes a
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CivicBots – Chatbots for Supporting Youth in Societal Participationed to help youth participate in civic activities, such as city planning and legislation. To this end, we are using human-centered approach to study how digital tools can help youth discuss their ideas on various societal issues. Chatbots are conversational agents that have potential to trigger and s
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