Overview: Provides insights in solving the problems in logistics, informatics, service operations, and‘service science.Features research in such areas as logistics, supply chain, information management, and‘ser.This book aims to provide new research methods, theories, and applications from various areas ofmanagement and engineering. In detail, the included scientific papers analyze and describecommunication processes in the fields of logistics, informatics, service sciences, and other relatedareas. The variety of the papers delivers added value for both scholars and practitioners. This book is
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