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Titlebook: Strategic Relationship Marketing; Søren Hougaard,Mogens Bjerre Book 20021st edition Springer-Verlag Berlin Heidelberg 2002 Relationship Ec

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楼主: 游牧
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Relationships in Different EnvironmentsWhy is it that relationships seem to develop differently across industries? And why is it that relationships seem to change over time within different industries? Is it due to changes in the environment? Or is it because the conditions in the industry change as it develops?
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Understanding Buyer-Seller Relationshipsic analytical and managerial tools. The narrow focus on strategic positioning and tactical marketing planning has become obsolete. Similarly outdated is the categorical idea of supplier superiority and dominance over consumers. The underlying assumption that the buyer and the seller shall never meet
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Customer Loyalty and the Effect on Business Economicsmarkable is that the research in strategy and marketing only recently has recognised the huge impact customer loyalty in fact has on long-term profitability. Traditional marketing paradigms more or less consider the relationship aspect to be an adjunct to the core marketing theories rather than an i
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The Individualised Approach to Relationshipshis is an outside-in approach based on the individual customer, not the market or other variables that can be applied to groups of customers etc. The outcome of the individualised approach is an understanding of the potential customer’s situation and theoretical or expected perception of the potenti
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