Titlebook: Strategic Management of Professional Service Firms; Theory and Practice Stephan Kaiser,Max Josef Ringlstetter Book 2011 Springer-Verlag Ber

规章

Quality Managementnomic profits. Strong market developments and company diversification have recently put more emphasis on the quality of the services provided as a possible differentiation aspect than before. Only if a professional service firm is able to stand out amongst competitors by continuously delivering qual

Junction

Incisor

Marketing and Relationship Managementh can hardly be assessed ex-ante, collective problem solving and a relatively complex procurement decision. This applies in particular for the marketing of professional services. A unique feature of a professional service firm from the client’s point of view is at first the quality commitment. If th

Hemoptysis

Human Resource Management in Professional Service Firmsirst chapter already outlined the decisive role of employees in professional service firms and explained why the strategic management of human resources is highly important for the success of a company..

anachronistic

Professional Service Firms as High Performance Work Systems step further and discusses possible advantages of a systematic combination of individual HR measures in the sense of an integrative approach in comparison to a random application of individually designed personnel measures. This view is based on the finding that the coordination of individual HR me

暖昧关系

一个搅动不安

Strategic Development of Professional Service Firmsc development. With the reorganization of the sector, these challenges caused by excess capacities and price pressure gain additional importance. To continue working successfully against this background, specific development strategies are necessary which must be supported by correlating organizatio

LATE

Networking as a Strategy for Small and Medium Professional Service Firmsey have not been given much attention, since in the end it was only the large professional service firms that had the decisive control of developments in the sector. In the meantime, this situation has changed such that the number of smaller and medium professional service firms has increased consid

制定

Surviving Crises – Crisis Management are in crisis. The current market situation does not lend itself to reaching growth rates as before, and that even though professional service firms are by definition obligated to permanent growth, due to the career promises they made to their employees. But if they were to honor these career promi

跳动

Archetype Change Towards Managementlly to an increasing focus on economic success for the companies and growth strategies. This trend towards more business-oriented thinking, discerned by many managers and scientists, is referred to with the term .. in PSF research, and is currently being discussed specifically with regard to law fir