Titlebook: State and Market in Higher Education Reforms; Trends, Policies and Hans G. Schuetze,Germán Álvarez Mendiola,Diane Con Book 2012 SensePublis

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Book 2006zations that have sought and have successfully improved its performance. The techniques discussed in the book are accessible to any and all managers with access to Microsoft® Excel spreadsheet software (Excel)..

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Improving the AHT in Telecommunication Companies by Automatic Modeling of Call Center Serviceg into account the client problems. In the experiments carried out, rules with high predictive accuracy were generated. The results confirm that the generated rules allow for reducing the call . and can also be used as a tool for reducing the need for technical visits.

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fenders commit active animal cruelty acts against 495 animal victims. Breaking down the affective and predatory violence, the sample comprises 33.5% affective violence and 59% predatory violence. The majority are Caucasian (78.8%) and the median age was 34 years. The other findings include education