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Titlebook: Services Science; Fundamentals, Challe Bernd Stauss (Chair of Services Management),Kai En Conference proceedings 2008 Springer-Verlag Berli

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Conference proceedings 2008emics and experts. They explain which challenges need to be met by research and academic training in the services community of the 21st century. The contributions contained in this book reflect the content of presentations and statements given at the first German Services Science Conference..
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International Service Research — Status Quo, Developments, and Consequences for the Emerging Service this deficit. Both tasks are difficult. They cannot be managed by a single person. They require extensive discussion within the scientific community and its partners from the business world. To stimulate this discussion, the following five propositions are presented, some of which are intentionally controversial.
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Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplinesrs of the economy. The spectacular growth of the service economy in the past fifty years is reflected both the GDP statistics of nations as well as the annual reports of manufacturing companies that report on growing services revenue. The Fortune 1000 reflects the growth trend of the service economy
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Service Engineering — A Transdisciplinary Approach in Service Researchch can be traced back to a stimulus from the “Partners for Innovation” initiative. “Partners for Innovation” is an initiative originated by the former German Chancellor, Gerhard Schröder. It is a voluntary association of renowned personalities and institutions from the realms of science, politics an
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International Service Research — Status Quo, Developments, and Consequences for the Emerging Serviceomething totally new. This strong demand for the establishment of services science appears to be the result of a perceived science deficit, an expression of the conviction that no specific service-oriented science exists. Therefore, in order to assess the potential of the proclaimed new science, the
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The Evolution and Discovery of Services Science in Business Schoolsindustries have dominated the U.S. and other established economies for decades. Increasingly, manufacturers and IT companies are also shifting to a focus on services as growth and profit engines for their companies. Many contend that future success (for companies, whole economies, and personal quali
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The Perspective of Computer Sciencepossible components of such a course of studies can already be found in various other studies. Apparently, service engineering has become quite prevalent in computer science and engineering sciences. Service engineering, however, has never been meant to be introduced into academic education by indiv
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