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Titlebook: Serviceology for Smart Service System; Selected papers of t Yuriko Sawatani,James Spohrer,Takeshi Takenaka Conference proceedings 2017 Spri

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Design Support System for Sightseeing Toursionships among tourist attractions in three aspects: place, time, and content. Tour designs are evaluated using a simulation that incorporates multiple stakeholders. The usefulness of the proposed method is discussed via a case study with a prototype system.
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Service Innovation for Reducing Food Adulteration Problem in Bangladesh specialized service system. This paper proposes an innovative service model based on urban schools. The major focus of this service system is not only creation of opportunities for women farmers to become empowered but also to reduce food safety and adulteration issues and provide nutritional benefit to children in urban areas of Bangladesh.
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Conference proceedings 2017 of services and to promote technological developments for solutions to industrial issues..This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics..
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A Proposal of the Emotion Hierarchy Diagram for Designing the Service Processesn the EHD, and we find that these differences appear in the axes. Additionally, using statistical tests, we verify whether the service elements for high quality were listed when the EHDs are drawn in both cases, i.e., when the axes were fixed and when they were not.
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