书目名称 | Serviceology for Smart Service System | 副标题 | Selected papers of t | 编辑 | Yuriko Sawatani,James Spohrer,Takeshi Takenaka | 视频video | | 概述 | Includes chapters related to diverse research fields, such as engineering, marketing, and economics.Presents not only academic theories but also industrial practices.Provides many service cases from b | 图书封面 |  | 描述 | .Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues..This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics.. | 出版日期 | Conference proceedings 2017 | 关键词 | ICServ2015 Papers; Service Design; Service Innovation; Service Science; Service Technology; Servitization | 版次 | 1 | doi | https://doi.org/10.1007/978-4-431-56074-6 | isbn_softcover | 978-4-431-56771-4 | isbn_ebook | 978-4-431-56074-6 | copyright | Springer Japan 2017 |
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