| 书目名称 | Service Systems Implementation | | 编辑 | Haluk Demirkan,James C. Spohrer,Vikas Krishna | | 视频video | | | 概述 | Enables the reader to design, improve and scale service systems for practical business and societal purposes.Presents contributions from cross-disciplines and multiple angles.Provides a wealth of key | | 丛书名称 | Service Science: Research and Innovations in the Service Economy | | 图书封面 |  | | 描述 | .Service Systems Implementation. provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-oriented, application-oriented, design science-oriented (artifacts building: constructs, models, methods and instantiations) and case study-oriented research with actionable results by illustrating techniques that can be employed in large scale, real world examples. The case studies will help visualize service systems along the four key dimensions of people, information, technology and value propositions which can help enable better integration between them towards higher value propositions..The chapters, written by leading experts in the field, examine a wide range of substantive issues and implementations related to service science in various industries. These contributions also showcase the application of an array of research methods, including surveys, experiments, design science, case studies and frameworks, providing the reader with insights and guidelines to assist in building th | | 出版日期 | Book 2011 | | 关键词 | Information Supply chain; SSME; Service-oriented information systems; Smart Services; knowledge economy; | | 版次 | 1 | | doi | https://doi.org/10.1007/978-1-4419-7904-9 | | isbn_softcover | 978-1-4614-2807-7 | | isbn_ebook | 978-1-4419-7904-9Series ISSN 1865-4924 Series E-ISSN 1865-4932 | | issn_series | 1865-4924 | | copyright | Springer Science+Business Media, LLC 2011 |
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发表于 2025-3-21 18:30:47
