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Titlebook: Service Science in China; Jiazhen Huo,Zhisheng Hong Book 2013 Springer-Verlag Berlin Heidelberg 2013 Modern service industries.Research sy

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Overview of Service Science Research System,us encountered with a series of new problems due to typical characteristics of service activities, such as Intangibility, Perishability, Simultaneity and Heterogeneity. The production and operation management theory of traditional tangible products proves to be more inadequate especially for analysi
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Service Philosophy,s about the direction of social progress is no longer the task of governments, schools and churches only. Enterprises should also play an important role, and answer these philosophical questions with practical actions. The centennial development of enterprises has proved that the scientific and reas
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Operation Management,phase of service delivery, and the key to the transformation from competitive advantages created in the phase of resource allocation to actual competitive capacity, for it determines the degree of realization of the service philosophy. Owing to the simultaneity of production and consumption, service
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Supporting System of Service Technology,uction. The task was assigned to the Astrological Commission, and the work of calendar revision was in the charge of Guo Shoujing and his classmate Wang Xun. Once the work of calendar revision started, Guo Shoujing put forward that priority should be given to observation to study calendar, while the
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