书目名称 | Service Science in China | 编辑 | Jiazhen Huo,Zhisheng Hong | 视频video | | 概述 | A profound and logical system to illustrate service science connotation Introducing soft elements such as service vision and entrepreneurship into service science.Merging foundational theories and app | 图书封面 |  | 描述 | .A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China’s service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China’s service economy.. | 出版日期 | Book 2013 | 关键词 | Modern service industries; Research system; Service delivery; Service operation management; Service scie | 版次 | 1 | doi | https://doi.org/10.1007/978-3-642-34497-8 | isbn_softcover | 978-3-642-42824-1 | isbn_ebook | 978-3-642-34497-8 | copyright | Springer-Verlag Berlin Heidelberg 2013 |
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