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Titlebook: Retailing; Tony Kent,Ogenyi Omar Textbook 2003Latest edition The Editor(s) (if applicable) and The Author(s) 2003 communication.design.Dis

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Retail Communicationst location, merchandise and price. To attract shoppers, a retailer must inform them of the store’s location, the types of merchandise it carries, and the services it provides. It must also persuade consumers that the store can fulfil their shopping expectations and provide them with superior value r
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ased authors avoiding the US dominated view advocated by mos.Retailing. provides a clear and comprehensive introduction to the contemporary issues in retailing. Designed specifically for advanced undergraduates and postgraduate students, the text seeks to offer an accessible and up to date look at r
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Retail Communicationsthe services it provides. It must also persuade consumers that the store can fulfil their shopping expectations and provide them with superior value relative to its competitors. In doing so, retailers must design effective communication programmes to provide information to customers and persuade them to shop at their stores.
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Supply Chain Managementd services to the ultimate customer (Harland, 1996). The aim of this chapter is to expand the boundaries of supply-chain management, starting with issues of how and why products are sourced from suppliers. Chapter 12 will complete the cycle by following the merchandise into the retailer and analysing the internal processes of inventory management.
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Inventory Management and Controliled stock management and ordering systems, and efficient supply chains that are more costly in terms of management time and skills. However, the stockholding costs (Table 12.1) will be considerably lower, and it is towards this position that retailers aspire.
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Store Designtinctive branding is fundamentally created by design. Design should be practical, too, in searching for and providing solutions to practical consumer needs, and it has an important role in profit maximisation through the efficient use of materials and space.
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