| 书目名称 | Managing Electronic Services |
| 副标题 | A Public Sector Pers |
| 编辑 | Åke Grönlund |
| 视频video | |
| 概述 | Written from an organisational perspective, unlike its competitors which address the managerial, technical or economic issues.Focuses on web use for doing business |
| 丛书名称 | Practitioner Series |
| 图书封面 |  |
| 描述 | Electronic Service Management is an emerging concept. It covers the organisational, economic technical and user issues involved when integrating the development of electronic services. This is particularly important (and more complicated) within public sector organisations..Managing Electronic Services. provides an easy to read and practical guide to portal-electronic services development in the public sector. The book takes an organisational perspective asking ‘How do you make things work in your organisation and in relation to your customers or users?‘ By integrating the managerial, technical and economic issues, the authors can put them into context with the need to understand user requirements and expectations..Lots of examples are provided, giving tips on how to avoid many of the pitfalls you might meet along the way, and showing you how to diagnose potential problems and find ways of dealing with them effectively. |
| 出版日期 | Textbook 2000 |
| 关键词 | Electronic Services; Internet; Internet Technologies; Motivation; Telematics; Usability; Web Information S |
| 版次 | 1 |
| doi | https://doi.org/10.1007/978-1-4471-0511-4 |
| isbn_softcover | 978-1-85233-281-5 |
| isbn_ebook | 978-1-4471-0511-4Series ISSN 1439-9245 |
| issn_series | 1439-9245 |
| copyright | Springer-Verlag London 2000 |
发表于 2025-3-21 19:45:34
