Titlebook: John Holt; The Philosophy of Un Adam Dickerson Book 2019 The Author(s), under exclusive license to Springer Nature Switzerland AG 2019 Home

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John Holt978-3-030-18726-2Series ISSN 2211-1921 Series E-ISSN 2211-193X

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ovel technologies, etc. The shift towards a service-oriented economy as underlined by the concept of Service-Dominant (S-D) Logic is gaining traction within the Service Science community and industry. This shift towards service-dominated business models makes it even more important for enterprises t

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Adam Dickersont information could be sent to citizens in order to elicit improved responses. There are examples of using mobile devices to reach users, e.g., in some countries, citizens have received text messages with relevant information about H1N1, such as a list of the main symptoms and a telephone number to

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Adam Dickersonor SOAP, and hREST for REST. Nonetheless, recent developments from service management (e.g., ITIL and COBIT) and cloud computing (e.g. Software-as-a-Service) have brought new requirements to service descriptions languages: the need to also model business services and account for the multi-faceted na

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