Titlebook: Intelligent Virtual Agents; 11th International C Hannes Högni Vilhjálmsson,Stefan Kopp,Kristinn R. Conference proceedings 2011 Springer-Ve

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Marco Vala,Gabriel Blanco,Ana Paival. Research support for this book has been provided by Fondazione Cassa di Risparmio di Padova e Rovigo, Rotary Foundation Ambassadorial Scholarship and University of Ferrara. I am particularly indebted to Robert Cooter, Mark Lemley and Pamela Samuelson for providing the occasion that inspired this work while978-3-540-36541-9978-3-540-36543-3

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Yazhou Huang,Justin L. Matthews,Teenie Matlock,Marcelo Kallmann

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Tina Klüwerp their pace in the past decade. One of the biggest is the proliferation of computing and the ability (or requirement) to reach consumers where they spend so much of their time—on their smartphones, tablets and laptops, or via connected devices that interface with those computers. A large enterprise