Titlebook: Information Systems and Outsourcing; Studies in Theory an Mary C. Lacity,Leslie P. Willcocks Book 2009 Palgrave Macmillan, a division of Ma

persistence

IT Sourcing: Reflections on Practicethis chapter we present the major lessons customers have learned, in order to successfully exploit the global IT outsourcing market. Major supplier lessons are also identified, which call for superior supplier integrity in selling, negotiating, and delivering IT services. Customers now expect many b

富饶

IT Offshore Outsourcing: Supplier Lessons on the Management of Expertisewth averaging 20% over the next five years (Willcocks and Lacity, 2006; Willcocks and Cullen, 2005). For IT executives this means off-shoring, either directly, through a captive, or indirectly through a domestic supplier, has become a serious option; indeed many have already embarked down this path.

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https://doi.org/10.1057/9780230594838business; business process; information system; Information Technology (IT); knowledge transfer; manageme

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ape practice and how effective IT outsourcing practices inform theory. It highlights the importance of examining theories borrowed from economics, strategy, and sociology to study IT outsourcing.978-1-349-30200-0978-0-230-59483-8

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istribution is considered to be a mundane activity, and its profound impact on the success (or failure) of comics work is therefore easy to overlook. Comic book historians can better understand and interpret the full richness of the American comic book industry and its history by explicitly incorpor