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Titlebook: Information Systems and Outsourcing; Studies in Theory an Mary C. Lacity,Leslie P. Willcocks Book 2009 Palgrave Macmillan, a division of Ma

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The Normative Value of Transaction Cost Economics in IT Outsourcing. Our findings were initially written in 1995 when large scale ITO decisions were still novel. As time progressed, other researchers found better results with ITO tests of TCE propositions. For example, Poppo and Zenger (1998) found that asset specificity and measurement accuracy did have the effect
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Domberger’s Theory of Contracting Applied to IT Outsourcinglidity of that theory using data from a survey of 235 senior IT managers. Our conclusion is that Domberger’s theory appears to be a useful lens for understanding IT outsourcing, and that a further study using purpose-collected data is therefore warranted. Phrased differently, his four types of benef
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Contracting and Relationship Theories Applied to IT Outsourcingording to the operational effectiveness of the ensuing client-supplier relationship. Yet, even now, researchers and practitioners know little about the actual operational characteristics of these outsourcing relationships. This lack of insight on outsourcing relationships forms the rationale for the
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Making the Outsourcing Decisionblished as Lacity, Willcocks, and Feeny (1996), this framework is still remarkably relevant. When discussing business factors, we dismiss the traditional “core versus non-core” criterion because we found it was difficult for practitioners to differentiate IT activities on this basis. Instead, we gui
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Knowledge Transfer in Offshore Outsourcingrvices. For us, the term “strategic outsourcing” is restricted to circumstances for which suppliers play a key role in helping clients deliver innovative products to the market faster and cheaper than competitors.
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Managing Relationships across the Life Cycle of an Outsourcing Arrangementrelationships. In this chapter, we aim to contribute to practice by better understanding the underlying nature of the client-supplier relationship. In analyzing our rich research base comprising in-depth interviews with senior executives, CIOs, suppliers, IT staff, IT users, and IT outsourcing consu
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