Titlebook: Human-Centered Digitalization and Services; Marja Toivonen,Eveliina Saari Book 2019 Springer Nature Singapore Pte Ltd. 2019 Human-centered

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Book 2019o-creation have become central to using digitalization to support thedevelopment of wellbeing and sustainability..Further, the book shows how employees and professionals can and should be involved in designing their future work, and in evaluating it. Proactiveness and participation in innovation end

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Book 2019talization is the development of new types of services that digitalization enables, but which are often overlooked due to the focus on new technologies and devices. The book summarizes the past 20 years of research into the relationship between information and communications technology (ICT) and ser

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Systems Perspectives on the Interaction Between Human and Technological Resourcesture of the development of digitalization: we examine how the systems perspective can be applied in the conditions of change. A central message throughout is the view that the value of a specific resource depends on its relation to other resources.

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New Information Systems Supporting the Emotional Aspect of Careof the challenges of digitalization in the context of caring practices where the emotional needs of those receiving and, significantly, providing care are central. The chapter argues that current Electronic Medical Records do not sufficiently allow for nurses to express their “caring mind”; thus, this should be a focus of further research.

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Transformations of Servicesthey can be described as human-centred. Finally, the contours of an emerging Service Economy 4.0 are examined, and it is argued that to be human-centred services will be need to give much more centrality of environmental challenges.

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2197-8832 ous aspects of digitalization, from micro-level everyday praThis book provides a timely overview of the impacts of digitalization from the perspective of everyday life, and argues that one central issue in digitalization is the development of new types of services that digitalization enables, but wh

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dem Wege der Gemeinschaftshilfe, wie z. B. durch Genossenschaften, Niedergangserscheinungen aufzuhalten vermocht, bis etwa in der Mitte des vorigen Jahrhunderts sich die Städte und Länder des Reiches der „Förderung des Gewerbes“ annahmen. Seinerzeit entstanden die sog. Landesgewerbehallen, Landesgew

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