Titlebook: Global Sourcing of Information Technology and Business Processes; 4th International Wo Ilan Oshri,Julia Kotlarsky Conference proceedings 20

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The Role of Contracts and Informal Relations in the Governance of IT Outsourcing Processes,certainty within the IT outsourcing contracts. Moreover, the research shows how the use of dynamic contracting together with an explicit attention to the social processes can lead to remarkable operative and strategic benefits.

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978-3-642-15416-4Springer-Verlag Berlin Heidelberg 2010

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Global Sourcing of Information Technology and Business Processes978-3-642-15417-1Series ISSN 1865-1348 Series E-ISSN 1865-1356

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Strategic Orientation in the Globalization of Software Firms, whereas others do so by reaching new markets; some do both. This paper creates an a priori typology of strategies based on the extent to which firms are focused on operational improvement or market access, have a dual focus or are unfocused. We find that firms with these strategies differ in degree

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Strategic Sourcing of R&D: The Determinants of Success,ogy development, firms are strategically outsourcing the R&D function or repositioning their internal R&D organisation. By doing so, they are able to benefit from other technology sources around the world. So far, there is only limited research on how firms develop their R&D sourcing strategies and

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Parallel Transitions in IT Outsourcing: Making It Happen,or unsatisfactory performances during IT outsourcing engagements are prevalent and require management attention. Over two-thirds of the problems in these unsuccessful engagements arise due to failed or poor transition. Transition is immediately followed by contract signing and precedes service deliv