Titlebook: Global Sourcing of Digital Services: Micro and Macro Perspectives; 11th Global Sourcing Ilan Oshri,Julia Kotlarsky,Leslie P. Willcocks Conf

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Motivation and Autonomy in Global Software Development,wn to lead to numerous negative effects among distributed teams. This paper focuses on the effect of global software development on motivation. Specifically we ask: “Does increased autonomy, through the introduction of scrum, result in higher motivation among distributed developers?” We studied two

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Understanding the Modularization of Business Services: The Maturity of Firms in Bundling Services,y. However, one may assume that firms need some degree of maturity to manage the complexity that comes along with bundling modularized services. The aim of our research is to understand how modularization interrelates with firm maturity when bundling business services, a topic that has been given li

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Software Bots - The Next Frontier for Shared Services and Functional Excellence,owed process tasks across multiple functions in an organization, including Shared Services. While RPA holds high promise, using Software Bots for process automation is not straightforward. The purposes of this research are to (1) examine where Software Bots currently are being deployed in Shared Ser

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The Digitisation Gestalt: A Case Study,utory authority’s response to digital disruption as an electronic marketplace emerges. A public-private subsidiary is established, reshaping the organisation form. A guardian model of supplier management is introduced, a revised multi-sourcing strategy is implemented and challenges are experienced m

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