Titlebook: Exploring Services Science; 4th International Co João Falcão e Cunha,Mehdi Snene,Henriqueta Nóvoa Conference proceedings 2013 Springer-Verl

EXCEL

Modeling ITIL Business Motivation Model in ArchiMate,ovide IT services. ITIL has become a reference for IT service providers, but is commonly modeled as a process-oriented approach to IT Service Management, often disregarding the remaining EA domains or its motivational elements. Conversely, we believe that like EA, ITIL has an important motivation model that should be formally represented.

叫喊

Service Science: A Service System Design Science Research Method?,sign. Our proposed contribution directly relies on the day-to-day work of our research and technology transfer institution regarding a science-based approach to service innovation. Our preliminary findings are formalized in a macro-process used for governing this type of innovation. The paper introduces and illustrates it.

Melanoma

比目鱼

不理会

Real-Time Simulation of the Contact Model,a literature review (LR) in order to elicit which are the main ITG mechanisms as well as to describe them and state what they are useful for. We finish our work with conclusion, contributions, limitations and future work.

Firefly

朝圣者

IT Governance Mechanisms: A Literature Review,a literature review (LR) in order to elicit which are the main ITG mechanisms as well as to describe them and state what they are useful for. We finish our work with conclusion, contributions, limitations and future work.

Intact

柔声地说

1865-1348 nagerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy..This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 20

ellagic-acid

Kazuhiro Imai,Hiroyuki Nakajimaovide IT services. ITIL has become a reference for IT service providers, but is commonly modeled as a process-oriented approach to IT Service Management, often disregarding the remaining EA domains or its motivational elements. Conversely, we believe that like EA, ITIL has an important motivation model that should be formally represented.