Titlebook: Exploring Services Science; 4th International Co João Falcão e Cunha,Mehdi Snene,Henriqueta Nóvoa Conference proceedings 2013 Springer-Verl

显而易见

fiction

悠然

用肘

gusher

shrill

Strategic Reorientation and Influences on Business-IT Alignment: Case Study of a Luxembourgish Finang practices which are more focused on customer service. The new strategic focus is based on the need for growth and the dependence on external know-how. This is the first business-IT alignment study from a financial services provider offering pivotal services in the Grand Duchy of Luxembourg.

Ballad

Applying the Lead User Method for Designing e-Services - Practical Techniques and Experiences,s use cases, and analysis techniques such as SWOT and Open-EDI service phase analysis. The approach is demonstrated by applying it to a real-world case from the Swedish tax agency, and it has been assessed by business and IT practitioners. Furthermore, experiences with applying the techniques are presented.

送秋波

金丝雀

POINT