Titlebook: Extended Warranties, Maintenance Service and Lease Contracts; Modeling and Analysi D.N.Prabhakar Murthy,Nat Jack Book 2014 Springer-Verlag

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st deductibles. The customer may be able to choose a specific type of EW from a set of options being offered by the service provider and then may purchase the EW at the time of the product sale or when the BW expires.

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Management of EWs/MSCs and LCseither do the maintenance in-house or outsource some or all of the maintenance through an EW or MSC. If the asset is leased, depending on the terms of the lease contract, the responsibility for maintenance either rests with the lessor or rests with the lessee.