Titlebook: Extended Warranties, Maintenance Service and Lease Contracts; Modeling and Analysi D.N.Prabhakar Murthy,Nat Jack Book 2014 Springer-Verlag

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https://doi.org/10.1007/978-3-319-12151-2The EW/MSC process can be viewed as a chain involving the following four stages: Formulating the terms and conditions of EWs/MSCs, Marketing (pricing, promotion) and selling EWs/MSCs, Coordinating claims, service, payments, etc., Servicing of claims.

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https://doi.org/10.1057/9780312376147As mentioned in Chapter 6, game theory (GT) is the appropriate framework to use to study the decision problems for the different parties involved and obtain their optimal decisions. The GT approach to decision-making is described in Chap. 4

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https://doi.org/10.1007/978-3-658-37744-1Assets (products, plants and infrastructures) are getting more complex, expensive and require specialised service support. As a result, businesses need to critically evaluate four different options before making any decisions regarding a new asset.

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EpilogueAssets (products, plants and infrastructures) are getting more complex, expensive and require specialised service support. As a result, businesses need to critically evaluate four different options before making any decisions regarding a new asset.

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D.N.Prabhakar Murthy,Nat JackEquips readers to handle complex topics concerning extended warranties, maintenance service contracts and lease contracts.Maximizes reader insights into the existing literature and presents results in

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Springer Series in Reliability Engineeringhttp://image.papertrans.cn/e/image/319827.jpg

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