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Titlebook: Exploring Omnichannel Retailing; Common Expectations Wojciech Piotrowicz,Richard Cuthbertson Book 2019 Springer Nature Switzerland AG 2019

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发表于 2025-3-21 18:44:32 | 显示全部楼层 |阅读模式
书目名称Exploring Omnichannel Retailing
副标题Common Expectations
编辑Wojciech Piotrowicz,Richard Cuthbertson
视频video
概述Presents the first research-based book on omnichannel retailing.Takes an international approach from various regions and markets to understand this new trend in retailing.Features contributions by exp
图书封面Titlebook: Exploring Omnichannel Retailing; Common Expectations  Wojciech Piotrowicz,Richard Cuthbertson Book 2019 Springer Nature Switzerland AG 2019
描述.This book compiles the current state of knowledge on omnichannel retailing, a new concept in which all sales and interaction channels are considered together, and which aims to deliver a seamless customer experience regardless of the channel. It highlights case studies and examples related to each of the many barriers to an omnichannel approach, demonstrating not just success stories, but also failures. ..While omnichannel has already been recognized as an emerging retail trend, the articles in this book fill an important gap in research on the topic. Providing readers with essential insights on the omnichannel strategy and its implementation, the book will also stimulate academic discussion on this emerging trend..
出版日期Book 2019
关键词Omnichannel retail; Retail strategy; Technology; eCommerce; SCM; Channel integration; Mobile technologies;
版次1
doihttps://doi.org/10.1007/978-3-319-98273-1
isbn_ebook978-3-319-98273-1
copyrightSpringer Nature Switzerland AG 2019
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发表于 2025-3-21 20:32:13 | 显示全部楼层
https://doi.org/10.1007/978-3-322-85127-7gration, but adjusted to a specific country, culture, market place, customer segment, and/or product characteristics. This chapter maps the other chapters against the main research themes and gives a short overview of the content of each chapter in the book.
发表于 2025-3-22 01:40:49 | 显示全部楼层
https://doi.org/10.1007/978-3-642-95542-6rkshops: (1) societal context, (2) established research regarding omnichannel consumption, (3) internal omnichannel resources as a driver of sustainable competitive advantage, (4) unique features of an omnichannel strategy as a driver of a differentiated market position, and (5) structural implement
发表于 2025-3-22 08:21:04 | 显示全部楼层
https://doi.org/10.1007/978-3-531-92740-4ered similar product using other channels offered by competitors. To create a successful omnichannel strategy, companies need to integrate all the channels and customer touchpoints to provide a consistent experience. Whereas multi-channel has focused on enhancing customer value incorporating digital
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https://doi.org/10.1007/978-3-642-94627-1with many potential customers, and a growing middle class that implies business opportunities, there also major challenges, such as access and quality of the transport infrastructure and logistics networks, as well as access to the rural population.
发表于 2025-3-22 17:06:44 | 显示全部楼层
https://doi.org/10.1007/978-3-531-91429-9land is still at an early stage of development but has strong growth potential and includes online sales of pharmaceuticals and cosmetics. The first Polish online pharmacy was established in 2004. At the beginning of 2016, there were almost 300 pharmacies selling via online mail order, yet the chann
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发表于 2025-3-23 09:32:52 | 显示全部楼层
Exploring Omnichannel Retailing: Common Expectations and Diverse Reality,gration, but adjusted to a specific country, culture, market place, customer segment, and/or product characteristics. This chapter maps the other chapters against the main research themes and gives a short overview of the content of each chapter in the book.
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