Titlebook: Driving Networked Service Productivity; Christofer F. Daiberl Book 2020 Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2020 D

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Systematic literature review: Approaches for improving service productivity from a network perspectting approaches for driving service productivity from a network perspective. As highlighted before, scholars from different disciplines have proposed diverse approaches aiming to enhance service productivity (e.g., Böttcher & Klingner, 2011; Carlborg & Kindström, 2014; Carlborg et al., 2013; Geum, S

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https://doi.org/10.1007/978-3-658-29580-6Driving Networked Service Productivity; Service productivity; Service delivery network; Networked servi

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978-3-658-29579-0Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2020

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Andreas Heinecke,Clemens Sedmakanagement science and practice (Djellal & Gallouj, 2013). In the realm of services, Peter F. Drucker, a pioneer of modern management, foresaw in 1991: “The single greatest challenge facing managers in the developed countries of the world is to raise the productivity of knowledge and service workers.

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https://doi.org/10.1007/978-3-531-92213-3ting approaches for driving service productivity from a network perspective. As highlighted before, scholars from different disciplines have proposed diverse approaches aiming to enhance service productivity (e.g., Böttcher & Klingner, 2011; Carlborg & Kindström, 2014; Carlborg et al., 2013; Geum, S

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Das Ende politischer EigenkulturenThis dissertation has the overall goal to explore .. Part IV supports this goal by enhancing the conceptual understanding in this regard. In Part II it was stressed that advanced conceptual models depict service productivity from a dyadic perspective (Bartsch et al., 2011).

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