书目名称 | Driving Networked Service Productivity |
编辑 | Christofer F. Daiberl |
视频video | http://file.papertrans.cn/283/282918/282918.mp4 |
概述 | Service productivity improvement research |
丛书名称 | Markt- und Unternehmensentwicklung Markets and Organisations |
图书封面 |  |
描述 | Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world. |
出版日期 | Book 2020 |
关键词 | Driving Networked Service Productivity; Service productivity; Service delivery network; Networked servi |
版次 | 1 |
doi | https://doi.org/10.1007/978-3-658-29580-6 |
isbn_softcover | 978-3-658-29579-0 |
isbn_ebook | 978-3-658-29580-6Series ISSN 2945-879X Series E-ISSN 2945-8803 |
issn_series | 2945-879X |
copyright | Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2020 |