Titlebook: Consumer-Driven Demand and Operations Management Models; A Systematic Study o Christopher S. Tang,Serguei Netessine Book 2009 Springer-Verl

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接触

The Impact of Strategic Consumer Behavior on the Value of Operational Flexibilityhe value of operational flexibility). We examine in detail the consequences of . – the ability of a firm to adjust production or procurement levels to meet stochastic demand – and demonstrate that this type of flexibility can be highly effective at reducing the extent of strategic behavior. Indeed,

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cliche

Cheap Talk in Operations: Role of Intentional Vaguenessoviders use delay announcements to inform customers about anticipated service delays, whereas retailers provide the customers with information about the inventory level and the likelihood of a stockout. Often, this information cannot be credibly verified by the customers. The question of which infor

灵敏

Product Design in a Market with Satisficing Customersns and desire for a quality attribute and are characterized by a perhaps novel model of customer choice behavior. Specifically, instead of optimizing the net utility that results from an appropriate combination of prices and quality levels, customers are “satisficers” in that they seek to buy the ch

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辞职

Models of Herding Behavior in Operations Managementch products or services. Even though they collect information from several sources, their private information about the product is generally noisy and inaccurate. Under such cases, the consumers complement their private information with some available public information based on what /./ consumers c

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Admonish

Managing Client Portfolio in a Two-Tier Supply Chainally over time. The fluctuations can be attributed to the business cycle of the economy, as well as to the amplification of demand variability as one moves upstream (i.e., the bullwhip effect). In this chapter, we investigate the source of the fluctuations by analyzing a two-tier supply chain where

巧思

Strategic Customer Behavior and the Benefit of Decentralizationview several existing papers that demonstrate how decentralization can be beneficial to supply chain performance. A key premise in this literature is that consumers are .: They rationally anticipate and respond to future market conditions. We consider two broad classes of products, durable goods and