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Titlebook: Communication Climate at Work; Fostering Friendly F Øyvind Kvalnes Book‘‘‘‘‘‘‘‘ 2023 The Editor(s) (if applicable) and The Author(s) 2023 o

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发表于 2025-3-21 17:25:14 | 显示全部楼层 |阅读模式
书目名称Communication Climate at Work
副标题Fostering Friendly F
编辑Øyvind Kvalnes
视频video
概述Explores the challenges, dilemmas and limits of open dialogue free speech in workplaces.Offers an exploration of the importance of communication climate in a digestible format.This book is open access
图书封面Titlebook: Communication Climate at Work; Fostering Friendly F Øyvind Kvalnes Book‘‘‘‘‘‘‘‘ 2023 The Editor(s) (if applicable) and The Author(s) 2023 o
描述.This book explores how members of an organization or group speak to and with each other. An expansion of the author’s previous research on fallibility in organizations, the concept of communication climate is related to those of voice climate and psychological safety, both of which focus on the risk of speaking up and raising concerns at work. In this book the author  addresses the scope for criticism, dissent and disagreement, but also for praise and encouragement. He places friendly friction at the core of what characterizes a healthy communication climate. ..Beginning with a clear explanation of how and why communication climate is important in organizations, the author introduces the concept of critical quality moments, i.e. situations where a verbal intervention can crucially change the course of events for the better. The book then goes on to describe seven elements that characterize well-functioning communication climates before exploring the concept of communication ethics, and the balance between freedom of speech on the one hand, and speech responsibility on the other...Concluding with suggestions for further research, this book addresses issues that are at the core of e
出版日期Book‘‘‘‘‘‘‘‘ 2023
关键词organizational ethics; psychological saftey; speech ethics; organization studies; organizational communi
版次1
doihttps://doi.org/10.1007/978-3-031-28971-2
isbn_softcover978-3-031-28973-6
isbn_ebook978-3-031-28971-2
copyrightThe Editor(s) (if applicable) and The Author(s) 2023
The information of publication is updating

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Bystander Effectsf events in a positive way, the less likely it is that anyone will speak up. Although exceptions occur, where a high number of bystanders can increase the likelihood of intervention, the main pattern relevant for building a communication climate is that people tend to hesitate to break out of a pass
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The Invisible Gorillaield of vision. Inattention blindness can be an obstacle to spotting important aspects of ongoing projects and workplace processes. People tend to see what is in front of them only if they deliberately direct their attention towards it, which means they can be blind to ethical and other questionable
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Helpe mystery can occur when employees refrain from seeking help even when help is at hand and they are struggling to cope on their own. The social cost of admitting they are unable to manage on their own can lead them to keep silent. They take pride in being independent of others, and they are reluctan
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Tolerance for False Alarmst draws a distinction between active and passive speech mistakes, or between saying something that should have remained unsaid and refraining from saying something that should have been said. In organisations, fear of sounding a false alarm can cause people to remain silent in situations where voici
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