Titlebook: Usability Testing; A Practitioner‘s Gui Morten Hertzum Book 2020 Springer Nature Switzerland AG 2020

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Testing: Maxims and Modifications,e encompassing development process. In this chapter the requirements for effective usability testing are spelled out in terms of five maxims. However, these maxims are at odds with each other. Consequently, applied usability testing involves a number of tradeoffs through which the maxims are modifie

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Usability Testing: Step by Step,users’ needs or workflows poorly; (2) presume knowledge that the users do not possess; (3) present useful functionality in ways the users do not notice; (4) use confusing terminology; (5) require too many steps to complete a task; (6) include interaction sequences that lead to dead ends; (7) violate

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Analysis: Analyzing the Data and Reporting the Findings,but usability tests are also an opportunity to recognize the product features that work well and create good user experiences. While the usability problems should be fixed, the positive usability features should be retained. The analysis of the test sessions consists of:

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Variations and Alternatives,. There are, however, many other methods for evaluating usability and user experience. In this final chapter, seven of these other methods are briefly described to show variations and alternatives. For the usability practitioner, knowledge of these variations and alternatives serves two purposes. It

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Book 2020example, products are often difficult or dull to use, make tasks less flexible or more tedious, shift attention away from important or gratifying activities, and simply fail to deliver expected benefits or experiences. By identifying such trouble and frustration in the lab prior to widespread use, u

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ndere Gründe. Häufig ist die Qualität eines Erzeugnisses von sehr vielen Qualitätsmerkmalen gleichermaßen abhängig, für die nicht je eine Kontrollkarte geführt werden kann. Statt dessen kann in einer einzigen Kontrollkarte für nicht meßbare Größen das Ergebnis einer alle Merkmale umfassenden Prüfung

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