| 书目名称 | The IT Support Handbook | | 副标题 | A How-To Guide to Pr | | 编辑 | Mike Halsey | | 视频video | | | 概述 | Handy guide to providing effective, efficient, and professional IT support.Provides valuable advice for support technicians, businesses, and teams.Includes best ways to support users remotely as well | | 图书封面 |  | | 描述 | .Become a more effective tech professional by learning how to provide the most useful IT support for your users. You‘ll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn‘t have to be with the right processes in place...Whether you‘re an individual, part of an IT support team, or managing staff supporting PC users in their homes, .this book .will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with the least disruption and cost to your business. Expanded and revised for this second edition, you‘ll make yourself popular with your colleagues, and keep your clients and users happy and productive...New To This Edition..The world of work has changed, with remote and hybrid working now the new normal and with IT Support departments worldwide having to adapt to this new paradigm. This expanded edition highlights the skills, tools, and structures needed to support businesses of any size in the new normal... ..What You‘ll Learn.. .Manage reporting, and keep a record of issues t | | 出版日期 | Book 2024Latest edition | | 关键词 | troubleshooting; Windows; Microsoft; IT support; PC issues; technical support | | 版次 | 2 | | doi | https://doi.org/10.1007/979-8-8688-0385-7 | | isbn_softcover | 979-8-8688-0384-0 | | isbn_ebook | 979-8-8688-0385-7 | | copyright | Mike Halsey 2024 |
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发表于 2025-3-21 18:41:49
