书目名称 | Successful IT Outsourcing |
副标题 | From Choosing a Prov |
编辑 | Elizabeth Sparrow |
视频video | |
概述 | Combines theoretical and background information with practical advice and guidance.Looks at the whole outsourcing process, from the initial decision to outsource through to managing the relationship o |
丛书名称 | Practitioner Series |
图书封面 |  |
描述 | .Outsourcing permeates the IT world and has had a profound impact on the work of IS professionals. Nearly all will, at some stage in their careers, work with outsourced services as customer or supplier. Elizabeth Sparrow‘s insights into the benefits and pitfalls of this complex area will help IS professionals tackle the challenges of outsourcing. Combining relevant background information with practical guidance this book covers the whole outsourcing process, from the initial decision to outsource through to managing the outsourced services on a day-to-day basis. ..Successful IT Outsourcing. considers: .- The objectives behind outsourcing .- The selection of a service provider .- The management and measurement of the performance of outsourced services .- The role of the outsourcing contract .- Why outsourcing sometimes fails and how to turn failure into success ..Features and Benefits: .- Describes the origins of IT outsourcing, and recent developments .- Examines the way in which an organization might determine whether to outsource and how it can choose a service provider .- Discusses how to develop effective outsourcing relationships.- Provides context and advice to assist IS prof |
出版日期 | Book 2003 |
关键词 | IT Management; Information; Information Systems; Information Technology (IT); Meetings; Outsourcing; busin |
版次 | 1 |
doi | https://doi.org/10.1007/978-1-4471-0061-4 |
isbn_softcover | 978-1-4471-1114-6 |
isbn_ebook | 978-1-4471-0061-4Series ISSN 1439-9245 |
issn_series | 1439-9245 |
copyright | Springer-Verlag London 2003 |