Titlebook: Strategic Performance Management; Achieving Long-term Marc Helmold Book 2022 The Editor(s) (if applicable) and The Author(s), under exclus

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Performance Management in Operations Management,to finished goods or services for customers or clients (outputs) as shown in Fig. 3.1. Operations produce products, manage quality, and create services. Operations management covers sectors like banking systems, hospitals, companies, working with suppliers, customers, and using technology. Operation

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Strategic Management Tools and Excellence Models,ssion, vision, core values, and strategic objectives with the more operational elements such as performance measures, key performance indicators, targets, and actions (projects that help you reach your targets) of the enterprise or organization (Kaplan & Norton, 1992, 1996). The BSC suggests that ma

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Economic Pricing, 3C Pricing, and Cost Estimation Concepts,ship between the price of a given good or product and the willingness of people to either buy or sell it. Generally, as price increases, people are willing to supply more and demand less and vice versa when the price falls. The theory is based on two separate “laws”, the law of demand and the law of

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Audits and Quality Management Systems (QMS),nternational Organization for Standardization). The standard was most recently updated in 2015, and is referred to as DIN EN ISO 9001:2015. In order to be released and updated, ISO 9001 had to be agreed upon by a majority of member countries so that it would become an internationally recognized stan

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Innovations as Part of Performance Management,ons of ideas, and inventions. An invention must be differentiated to the extent that it has not yet been exploited and used as a creative achievement of a new problem solution compared to innovation. It is the same with the idea, which is a creative thought of something new. In all cases, “new” can

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2192-8096 case examples.Presents practical and theoretical business m.Fierce competition in many industries, megatrends, the COVID-19 pandemic, the ongoing globalisation and the permanent liberalisation of markets have changed the face of economies and businesses drastically. Companies must establish suitabl