Titlebook: Spanish at Work; Analysing Institutio Nuria Lorenzo-Dus Book 2011 Palgrave Macmillan, a division of Macmillan Publishers Limited 2011 commu

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Discourse, Persuasion and Performance in Political Institutions across the Spanish-Speaking Worldons that have a symbiotic relationship with the media. Political state discourse on housing and poverty in Argentina, the focus of Chapter 8, is disseminated to a considerable extent through local government websites and print media (e.g. promotional leaflets). Similarly, interaction in parliamentar

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A Critical Analysis of the Housing Policies Aimed at the Extremely Poor: the Case of the Social Devee failed to resolve the problem. An essentially temporary situation (an emergency) has thus turned into a permanent one. The aim of this chapter is to examine the strategies through which the Government of the Autonomous City of Buenos Aires discursively constructed its housing policies aimed at the

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Contested Talk and the (Co-)Construction of Identity: Spanish Parliamentary Debatenstitutionally the prerogative of a limited number of speakers, has consequently moved into the spotlight of discourse analysis (e.g. Bayley 2004, Chilton 2004). Politicians, like others operating in professional settings, use language to construct and perform identities and to pursue interactional

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Political Implicature in Parliamentary Discourse: an Analysis of Mariano Rajoy’s Speech on the 2006 ntary debate on the then draft Catalan Statute of Autonomy, a proposed replacement for the statute ratified in 1979. I have chosen to analyse this particular speech for two reasons. The first is its key importance in the parliamentary debate of one of the most highly publicised and contentious piece

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Discourse, Interpersonal Relations and the Workplace in the Spanish-Speaking Worldrom business meetings and university group work discussions (Chapter 14), to‘small talk’ in bars (Chapter 15) and service-providing calls within call centres (Chapter 16). In one case (Chapter 13) attention is paid to the impact on psychotic patients’ discourse, some of whom live in conditions of ex

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Rapport-Building Talk in Service Encounters: the Case of Bars in Seville at Breakfast Time988a, Spencer-Oatey 2000, 2008), this chapter examines rapport-building talk in service encounter interactions in bars in Seville. By rapport-building talk, we mean conversational activities that go beyond the service transaction and participants’ roles as service providers or customers. These are a