Titlebook: Shut Up and Listen; Communication with I Theo Theobald,Cary Cooper Book 2012 Palgrave Macmillan, a division of Macmillan Publishers Limited

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https://doi.org/10.1057/9780230362987business; communication; organization; organizations; strategy

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upported by comment from an impressive line up of experts whose communication strategies drive a range of successful organizations. For all those who struggle to make themselves heard in the business world978-0-230-31427-6978-0-230-36298-7

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What kind of communicator are you?ny organisations set up 360° feedback mechanisms as part of their performance management process. Beyond this, we have plenty of occasions when we can seek feedback from others and we should never underestimate the benefit of reflective thinking, something which is easy to do, if we simply make the time.

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What kind of communicator are you?we have the opportunity to adapt our behaviour to fit any given situation. Take every opportunity which is offered to increase your self-knowledge. Many organisations set up 360° feedback mechanisms as part of their performance management process. Beyond this, we have plenty of occasions when we can

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Writing — the rules of the toolsis the expansion in ways it can be delivered. No more the fixed PC on the desk, we have moved through laptops of varying shapes and sizes onto Blackberry, iPhone and other smartphones, and more recently on tablets like the iPad.

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Listeningves, ‘listening’ and ‘talking’. As with other aspects of communication we’ve discussed, we aim to take this subject and move it into a more conscious state, so you can analyse and improve on the way you do it now.

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Talkingtart with what you say, then consider the best way of putting it across. Because talking is such a frequently used communication tool, perhaps our principal method of making our feelings known, it is often overlooked as we take it for granted.

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Planningplanning has a reputation for being tiresome and boring. Aware of its bad press, we’ve come up with a quick and simple planning method, which will minimise the time you spend on it, but still maximise the benefit it produces.