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Titlebook: Service Design for Urban Commons; Anna Meroni,Daniela Selloni Book 2022 The Author(s), under exclusive license to Springer Nature Switzerl

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书目名称Service Design for Urban Commons
编辑Anna Meroni,Daniela Selloni
视频video
丛书名称SpringerBriefs in Applied Sciences and Technology
图书封面Titlebook: Service Design for Urban Commons;  Anna Meroni,Daniela Selloni Book 2022 The Author(s), under exclusive license to Springer Nature Switzerl
描述.This book explores the application of service design to urban commons. It originates from a project developed by the research group of POLIMI DESIS Lab of Politecnico di Milano, aimed at imagining the future of the Reggio Emilia Ducal Palace and its park - the Reggia di Rivalta. The peculiarity of the project lays in the idea that the design of a (public) space should be informed by the design of its services, because the development of specific activities actually builds a fundamental part of the identity of a place, conceiving both the tangible and intangible dimensions as part of a single creative process. The combination of a participatory process and the integration of spatial and service design led to infrastructuring a multi-stakeholder participatory action research of envisioning the future of a public good. This effort has been thus framed into a working methodology, specific tools and progressive outputs, which are defined as Service Master Planning (the process), andService Master Plan (the product), allowing service design professionals to expand their knowledge and develop skills for a new field of application connected to urban planning..
出版日期Book 2022
关键词service design; urban planning; social innovation; codesign; place making
版次1
doihttps://doi.org/10.1007/978-3-031-06035-9
isbn_softcover978-3-031-06034-2
isbn_ebook978-3-031-06035-9Series ISSN 2191-530X Series E-ISSN 2191-5318
issn_series 2191-530X
copyrightThe Author(s), under exclusive license to Springer Nature Switzerland AG 2022
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(Public) Services as Urban Commonsvice science, and adopting in particular the service logic perspective. Accordingly, the chapter presents hypotheses based on the axioms of service logic to motivate the adoption of a service design approach to design urban commons and proposes interconnections between services and commons. Then, th
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Context and Process for the place. The city of Reggio Emilia, its Ducal Palace and the connected park are briefly described, as well as the general objective and guidelines of the design project conceived by Polimi DESIS Lab of Politecnico di Milano. The text first presents some reflections on participatory strategies
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Phase 1—Generative Listeninggh a limited field immersion and several interviews with selected local stakeholders. The approach adopted is described with respect to the standard empathising activities of design thinking and active listening techniques drawn from sociology and anthropology. The chapter then briefly describes the
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Phase 2—Co-design Workshopssign workshops involving a variety of stakeholders, with the aim of generating many ideas for the future of the Ducal Palace and its park. The text begins with a reflection on the methodologies for co-design and scenario building, with the aim to design an effective process and its boundary objects
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Phase 3—Integration into the Spatial Design service designers and the team of spatial designers who were winners of the international landscape design competition launched by the Municipality. The text starts with a review of some key service design notions with a specific focus on the service offering and related tools. Next, the chapter go
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