Titlebook: Service Design Practices for Healthcare Innovation; Paradigms, Principle Mario A. Pfannstiel,Nataliia Brehmer,Christoph Ras Book 2022 The E

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,Service Design for Hybrid Market Constellations in Healthcare—From VUCA 2 VUCAR,l activities (CPAs). Healthcare systems are highly regulated due to trust-based services that are generated on behalf of multiple stakeholders. Occasionally, patients adopt the role of customers of free choice. However, they adopt the role of needy cases in other constellations such as emergency roo

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Crossing Asymmetries in Multistakeholder Service Design in Integrated Care, cross-sectoral health and social care that involves multiple care system levels is a co-design context that requires context-specific knowledge, such as on evidence-based care and particular design competences to include the perspectives of diverse actors in design processes. Grounding on a literat

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The e-Report System: Redesigning the Reporting in Turkish Healthcare Services,annot provide. Today, comprehensiveness and digital transformation in healthcare services are two inseparable features. Therefore, one cannot aim to produce better results for patients in a health system without changing the way it works in an area that needs transformation. Accordingly, Turkey is w

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,The Production and Use of Knowledge in the National Institutes of Health in Mexico–Designing the He health problems of the population. The study analyzes the scientific and inventive capacities of the 13 National Institutes of Health (NIH) as creators and users of knowledge. The study is based on bibliometric indicators of scientific publications and patents since the NIH  emerged until 2019, com

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Using the Principles of the Holistic Wellness Concept in Designing and Developing Hospital Services. Several fundamental changes have taken place in healthcare in recent decades. Hospitals around the world are challenged to support patients’ recovery and well-being by adding value to traditional medical treatments and developing new services. The holistic approach to health in developing and desi

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Design Thinking as Catalyst for a Hospital Operation Centre,on. This vision in healthcare helped to create a similar mission control or so-called Operations Centre at a major Swiss Hospital in Spring 2020 to assure stability in daily crisis management and beyond. Design thinking as the approach to develop a hospital mission control assured a tremendous devel