书目名称 | Service Design Practices for Healthcare Innovation | 副标题 | Paradigms, Principle | 编辑 | Mario A. Pfannstiel,Nataliia Brehmer,Christoph Ras | 视频video | | 概述 | Provides insights into service design practices in the healthcare and hospital sector.Highlights successful approaches, suitable methods and tools for innovative health care services.Written by renown | 图书封面 |  | 描述 | .This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. .This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.. | 出版日期 | Book 2022 | 关键词 | health care management; health economics; service design practices; hospital management; healthcare mark | 版次 | 1 | doi | https://doi.org/10.1007/978-3-030-87273-1 | isbn_softcover | 978-3-030-87275-5 | isbn_ebook | 978-3-030-87273-1 | copyright | The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl |
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