Titlebook: Secure ICT Service Provisioning for Cloud, Mobile and Beyond; ESARIS: The Answer t Eberhard von Faber,Wolfgang Behnsen Book 2017Latest edit

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Main building blocks and general set-up.5 describes a concept that is fundamental for ESARIS and its use and may ultimately be the reason why this book actually exists: It is essential that the same documentation is used for implementation (provider’s side) and for demonstration of assurance and achievement of requirements (customers’ si

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Fulfillment – meeting customer demandsontractual evidence is only one element of the assurance required. The provider must demonstrate fulfillment of the requirements also at run time. This is called operational evidence here. These aspects are also covered by the . (Sect. 8.3).

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Maintenance – requirements, documents, improvementsting hundreds of documents which directly affect the ICT Service Provider’s business (Sect. 10.2). All documents must be published in one central library since otherwise standardization will not work. Not only version control is required but also means facilitating to maintain an overview and to hel

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Transformation – implementing ESARIS sustainablyorganized. A staged approach is used based on the . Levels. The ESARIS Transformation Master Plan, Key Performance Indicators (KPI) and certifications of organizational units are main instruments for managing the Transformation. Total costs are also estimated (Sect. 11.2). A main challenge is to bri

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