Titlebook: Researching Complex Information Infrastructures; Design Characteristi Thomas Ludwig Book 2017 Springer Fachmedien Wiesbaden GmbH 2017 Crisi

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Examining Individual’s Activities ‘in the Wild’ (PUC)evices support their owners in specific situations, and in work and leisure contexts, and therefore make it increasingly difficult to separate work and private life. Detecting these activities for research purposes, and more specifically for making sense of practices around the use of mobile technol

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Dynamic Quality Assessment of Citizen-Generated Content (TOCHI)g increasingly involved in crisis response work. They are usually present on-site at the incident’s place and use social media to share information about the event. For emergency services, however, the large amount of citizengenerated content in social media means that finding high-quality informati

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Structuring Citizen-Generated Content in Social Media (CHI)mation and the organization of relief activities, often independent of and in addition to the official emergency response. Current research is focused on how individual platforms are used by volunteers in response to disasters. This paper examines the use of social media during the European Floods o

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Alignment of Physical and Digital Activities of Citizens (CHI)rdinate private relief activities. These activities can be found in physical groups of affected people, but also within digital social-media communities. There is an evident need, however, that a clearer picture of what exactly is going on be made available for use by the official emergency services

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Analysis the results of the design case studies conducted in the domain of crisis management and the designs that resulted are analyzed to explore the in-depth characteristics of ICT tools that could support the analysis of such kinds of infrastructure (including their information, type of users, evolving p

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Related Workw the field of CSCW arose and the current need for an understanding of information infrastructures (chapter 2.1). Building on the theoretical framing of publics and their different forms and formation processes, I will discuss the interplay between publics and technologies (chapter 2.2).

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Analysish characteristics of ICT tools that could support the analysis of such kinds of infrastructure (including their information, type of users, evolving portfolio of systems and infrastructuring practices). I categorize these characteristics into 18 separate propositions below, although it should be noted that the characteristics overlap to a degree.

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978-3-658-16920-6Springer Fachmedien Wiesbaden GmbH 2017