| 书目名称 | Reputational Crises Unspun | | 副标题 | A Stakeholder Soluti | | 编辑 | Tom Schermer | | 视频video | | | 概述 | Offers literature review of crisis communication theories and shows the need for a new view point and refined concept.Provides a wider scope of crisis communication theories and is suitable to more ex | | 图书封面 |  | | 描述 | This book reviews dominant crisis communication theories, which according to many scholars are either too narrow or broad for practical application to all types of reputational crises. Freeman, as the progenitor of modern stakeholder theory, has spent much time since the original publication trying to remove the primary focus from companies to that of achieving broader positive outcomes for organisations, populations, and the operating environment. This book embraces the ethos of Freeman’s revisions and applies it to crisis communication through placing the reputational crisis at the centre of a stakeholder map, where other literature places the company at the centre of the stakeholder map. This leaves the company experiencing the crisis situated with all other crisis stakeholders to develop solutions to the source of conflict, and as a result, the reputational crisis..Removing the corporation from the centre allows for other stakeholders such as interest groups,politicians, media, and afflicted stakeholders, to legitimately work towards solving the crisis. This book uses a typology of apologia and builds upon it to create a means that allows corporate managers to genuinely apologi | | 出版日期 | Book 2021 | | 关键词 | Crisis Communication; Crisis Management; Risk Management; Corporate Governance; Corporate Social Respons | | 版次 | 1 | | doi | https://doi.org/10.1007/978-981-16-5130-4 | | isbn_softcover | 978-981-16-5132-8 | | isbn_ebook | 978-981-16-5130-4 | | copyright | The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapor |
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发表于 2025-3-21 17:38:52
