Titlebook: Manufacturing Servitization in the Asia-Pacific; Jing Wang,Michitaka Kosaka,Ke Xing Book 2016 Springer Science+Business Media Singapore 20

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Introduction,s providing customer-centered and integrated packages or bundles, rather than just selling goods. Such a bundle can consist of tangible products, user supports, information, and knowledge, out of which service plays the leading role in engaging the needs of customers and is the main source of added value.

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Seiko Instruments Inc.—Product Based Value Co-creationnomy especially after the beginning of the 21st century. There has been limited empirical evidence to explore the extent to which it is being adopted in practice (Neely in Oper Manage Res 1:103–118, 2008).

CHIP

Hewlett Packard Australia—Towards Sustainable Product Service SystemsDrawing upon several case studies, this chapter first explains the Hewlett-Packard (HP) approach to servitisation, including the provision of managed and monitored computing and print solutions for clients. HP’s ‘Living Progress’ strategy which seeks to simultaneously drive human, economic and environmental progress, is also introduced.

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