Titlebook: Managing the New Public Services; David Farnham (Professor of Employment Relations), Textbook 1996Latest edition Macmillan Publishers Limi

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alabaster

Financial Management and Qualityeen organisations. Both these developments were precursors of the structural changes which occurred at the end of the 1980s. The création of Next Steps agencies with devolved financial responsibilities and later personnel flexibilities (Davies and Willman, 1991) also had repercussions on departments and the central core of government.

pulse-pressure

Public Service Managerialism: A Review and Evaluationernment would seek-to reverse the changes which have taken place. If anything, there appears to be a new political consensus emerging on the rôle of the state, its organisation and the ways in which it is managed. Speaking of the ‘new public management’ (NPM), for example, the Head of the Home Civil Service has claimed (Butler, 1992, paras 22–3).

描述

Indebted

TRACE

Textbook 1996Latest editionrationale and practices. The authors analyse the political origins of public service change and its impact on the key managerial functions, on service-users and on staff. The second edition has been thoroughly revised and updated throughout. Several chapters have been completely rewritten and new ch

消瘦

Textbook 1996Latest edition-users and on staff. The second edition has been thoroughly revised and updated throughout. Several chapters have been completely rewritten and new chapters have been added on Marketing and Information and Communications.

察觉

on service-users and on staff. The second edition has been thoroughly revised and updated throughout. Several chapters have been completely rewritten and new chapters have been added on Marketing and Information and Communications.

Genteel

EVADE

People Management and Employment Relationsmarket testing and subcontracting. These have primarily aimed at: cutting public expenditure; curbing the power of public sector unions and professional workers; strengthening management prérogative; improving standards of public service; and making the public services more responsive to the needs of ‘consumers’.