| 书目名称 | Lean Six Sigma in Banking Services |
| 副标题 | Operational and Stra |
| 编辑 | Vijaya Sunder M,L. S. Ganesh |
| 视频video | |
| 概述 | Offers research and managerial recommendations to chart the future direction of Lean Six Sigma in banking services.Demonstrates the competitive benefits of using Lean Six Sigma to achieve customer cen |
| 丛书名称 | Future of Business and Finance |
| 图书封面 |  |
| 描述 | .This book explores a range of prospective avenues, models, and operational and strategic approaches to Lean Six Sigma (LSS), a contemporary Continuous Improvement (CI) practice for achieving a quality-based competitive edge in organisations. Lean Six Sigma project case studies from banking organizations help to illustrate the operational dimensions of LSS, while the case-specific and cross-case analyses presented here demonstrate its strategic value. While the case data used to arrive at the findings come from the Banking firms, it allows generalizability beyond the Banking and Financial Services sector..The book contends that LSS is not merely a CI practice, but a higher-order organizational capability, more precisely a dynamic capability, that allows firms to gain a competitive edge based on quality. Addressing the interests of practitioners and researchers alike, the book strikes a balance between theory and practice..For practitioners, it offers guidance on using LSS to gain a competitive advantage, and on evidence-based practice in quality management and operational excellence. For researchers, it presents a wealth of literature and expands the body of knowledge on quality ma |
| 出版日期 | Book 2020 |
| 关键词 | Lean Six Sigma; Competitive Advantage in Quality; continuous Improvement in Banking; Dynamic Capabiliti |
| 版次 | 1 |
| doi | https://doi.org/10.1007/978-981-15-3820-9 |
| isbn_softcover | 978-981-15-3822-3 |
| isbn_ebook | 978-981-15-3820-9Series ISSN 2662-2467 Series E-ISSN 2662-2475 |
| issn_series | 2662-2467 |
| copyright | Springer Nature Singapore Pte Ltd. 2020 |
发表于 2025-3-21 18:05:19
